Effective date: September 1, 2026
These Terms of Service ("Terms"), together with the applicable Vehicle Rental Agreement ("Rental Agreement"), Vehicle Condition Report, payment authorization, insurance documentation, and any other documents incorporated into the Rental Agreement, constitute a binding agreement between Naples Prestige Rentals ("Company," "we," "us," or "our") and the individual or entity renting a vehicle ("Renter," "you," or "your").
By signing the Rental Agreement, accepting possession of a vehicle, making a payment toward a rental, or operating a Company vehicle, you acknowledge that you have read, understood, and agreed to these Terms.
If there is a conflict between these Terms and a vehicle-specific Rental Agreement, the Rental Agreement controls to the extent of the conflict.
1.1. The minimum age to rent any vehicle from Naples Prestige Rentals is 21 years old unless the Company establishes a higher minimum age for a particular vehicle.
1.2. The Company reserves the right to impose additional age, driving-history, insurance, experience, income, credit, deposit, or underwriting requirements for any particular vehicle or renter.
1.3. Every renter must possess a valid, unexpired driver's license legally authorizing the renter to operate the vehicle.
1.4. The Company may require presentation and verification of a driver's license, government-issued identification, proof of address, insurance documentation, payment method, and any other documentation reasonably necessary to verify eligibility.
1.5. The Company may refuse, cancel, or terminate a rental when legally permitted if the Company reasonably determines that the renter does not satisfy its qualification requirements or presents an unacceptable risk to the vehicle, Company, employees, third parties, or public safety.
1.6. Providing false, misleading, altered, fraudulent, or incomplete information constitutes a material breach of this Agreement.
2.1. Every renter must have qualifying insurance coverage before taking possession of a Naples Prestige Rentals vehicle.
2.2. The renter must provide proof of active, valid, name-brand automobile insurance from an established insurance carrier acceptable to Naples Prestige Rentals.
2.3. The insurance policy must be valid for the entire rental period and must provide coverage applicable to the renter's operation of the rental vehicle, subject to the requirements established by the Company and applicable law.
2.4. The Company may require the renter to provide an insurance declarations page, insurance card, binder, policy information, or other documentation sufficient to verify coverage.
2.5. Insurance documentation must be authentic, current, and verifiable. The Company may independently verify coverage with the insurance carrier.
2.6. If the renter does not have qualifying insurance acceptable to Naples Prestige Rentals, the renter must purchase the insurance/coverage option offered through Naples Prestige Rentals, if available and applicable to the vehicle, before the vehicle may be released.
2.7. A renter may not take possession of or operate the vehicle without satisfying the Company's insurance requirements.
2.8. The Company reserves the right to reject insurance coverage that does not meet the Company's requirements, is expired, is cancelled, cannot be verified, contains exclusions inconsistent with the rental, or otherwise does not provide the protection required by the Company.
2.9. The renter is responsible for providing truthful and complete information concerning all insurance coverage.
2.10. The renter must immediately notify the Company if their insurance coverage is cancelled, suspended, modified, expires, or otherwise becomes unavailable during the rental period.
2.11. The renter understands that insurance coverage is subject to the terms, conditions, exclusions, deductibles, limits, and requirements of the applicable insurance policy.
2.12. Nothing in these Terms guarantees that any insurance policy will cover every claim, loss, damage, injury, or circumstance.
2.13. The renter remains responsible for all amounts for which the renter is contractually or legally responsible under the Rental Agreement, including applicable deductibles, exclusions, uninsured losses, and amounts not covered by insurance, to the extent permitted by applicable law.
2.14. The insurance provisions of the applicable Rental Agreement shall be interpreted consistently with applicable Florida law and the actual insurance policies involved.
3.1. Only the renter identified in the Rental Agreement may operate the vehicle unless another driver has been specifically disclosed to and approved by Naples Prestige Rentals in writing.
3.2. Additional drivers are subject to Company approval and will be charged an additional-driver fee, with the amount disclosed before authorization.
3.3. Every additional driver must satisfy all Company qualification and insurance requirements before operating the vehicle.
3.4. Allowing an unauthorized person to operate the vehicle constitutes a material breach of this Agreement.
3.5. The renter is responsible for the conduct of every person whom the renter permits to possess, access, or operate the vehicle, whether or not that person was authorized by the Company, to the maximum extent permitted by applicable law.
3.6. The renter shall not transfer, assign, sublease, rent, lend, or otherwise provide possession or control of the vehicle to another person without the Company's prior written authorization.
4.1. The rental period begins at the date and time stated in the Rental Agreement and ends when the vehicle is physically returned to the Company at the authorized return location and accepted by the Company.
4.2. The vehicle must be returned no later than the exact date and time stated in the Rental Agreement.
4.3. The renter must obtain prior written approval from Naples Prestige Rentals before extending the rental period.
4.4. If the vehicle is not returned by the agreed return date and time, the renter will be charged a late-return fee of $50.00 for every hour that the vehicle remains unreturned after the scheduled return time.
4.5. The $50.00-per-hour late-return charge is separate from and in addition to any additional rental charges, taxes, fees, damages, recovery expenses, or other amounts that may become due under the Rental Agreement.
4.6. Unless otherwise expressly agreed in writing, the renter may not assume that a late return automatically extends the rental period or creates permission to retain the vehicle.
4.7. Continued possession of the vehicle after the agreed return time without Company authorization may constitute an unauthorized use of the vehicle.
4.8. The Company reserves all rights and remedies available under the Rental Agreement and applicable law if the renter fails to return the vehicle as required.
4.9. Returning the vehicle after business hours or leaving the vehicle at a location other than the authorized return location does not automatically constitute an accepted return.
5.1. A minimum $1,000 security deposit is required for rentals unless the Company establishes a higher deposit for a particular vehicle or renter.
5.2. The Company may require a greater deposit based upon the vehicle, rental duration, renter's age, driving history, insurance circumstances, payment method, or other legitimate underwriting considerations.
5.3. The security deposit may be applied, to the extent permitted by applicable law and the Rental Agreement, toward amounts owed by the renter, including:
5.4. The security deposit is not a cap or maximum limit on the renter's financial responsibility.
5.5. If the renter's obligations exceed the amount of the security deposit, the renter remains responsible for the remaining balance.
The vehicle shall be operated carefully, lawfully, and solely for ordinary transportation purposes.
The following activities are strictly prohibited:
7.1. Out-of-state travel within the United States is permitted unless restricted by the applicable Rental Agreement, insurance policy, or Company instruction.
7.2. The renter remains responsible for complying with all laws, toll requirements, parking requirements, and road restrictions in every jurisdiction in which the vehicle is operated.
7.3. Travel outside the United States requires prior written authorization.
8.1. The renter expressly acknowledges that Company vehicles may contain multiple GPS tracking devices, telematics systems, security devices, diagnostic systems, cameras, or other vehicle-monitoring technology.
8.2. These systems may collect vehicle-related information including, where applicable, location, speed, mileage, driving activity, vehicle status, diagnostic information, geofencing information, and other information concerning the operation and condition of the vehicle.
8.3. The Company may use such systems for legitimate business, security, safety, insurance, maintenance, theft prevention, vehicle recovery, accident investigation, claims handling, and enforcement of the Rental Agreement purposes, subject to applicable law.
8.4. The renter shall not disconnect, disable, obstruct, damage, remove, alter, shield, or interfere with any GPS, telematics, tracking, security, camera, diagnostic, or monitoring equipment.
8.5. Tampering with tracking or telematics equipment constitutes a material breach of the Rental Agreement and may result in termination of the rental and recovery of the vehicle, subject to applicable law.
9.1. The renter must immediately contact emergency services when necessary following an accident or emergency.
9.2. The renter must notify Naples Prestige Rentals as soon as reasonably possible following any collision, accident, theft, attempted theft, vandalism, mechanical incident, warning-light event, damage, or other event affecting the vehicle.
9.3. The renter must cooperate fully with police, insurers, the Company, and authorized claims representatives.
9.4. The renter must preserve evidence and provide photographs, videos, witness information, police reports, insurance information, and other reasonably requested information.
9.5. The renter shall not authorize repairs or modifications without Company approval except where reasonably necessary to protect life, prevent imminent additional damage, or comply with law.
10.1. The renter is responsible for loss of or damage to the vehicle occurring during the rental period to the extent provided by the Rental Agreement and applicable law.
10.2. Responsibility may include damage to the body, wheels, tires, glass, interior, engine, transmission, suspension, undercarriage, electronics, accessories, keys, or other components resulting from renter-caused damage, misuse, negligence, unauthorized use, or prohibited use.
10.3. The renter may also be responsible for reasonable towing, recovery, storage, inspection, repair, administrative, and other costs permitted by the Rental Agreement and applicable law.
10.4. The renter shall not authorize repairs, modifications, towing, or servicing without Company approval except as reasonably necessary in an emergency.
11.1. Smoking and vaping are strictly prohibited inside all Naples Prestige Rentals vehicles.
11.2. The renter is responsible for reasonable cleaning, deodorizing, remediation, repair, and related expenses resulting from smoking, vaping, food, beverages, stains, spills, bodily fluids, excessive dirt, odors, or other abnormal contamination caused during the rental.
The renter is responsible for tolls, parking charges, citations, tickets, penalties, impound charges, traffic violations, camera violations, and governmental charges attributable to the renter's possession or use of the vehicle, together with any permitted administrative costs.
To the fullest extent permitted by applicable law, the renter agrees to indemnify, defend, and hold harmless Naples Prestige Rentals and its owners, members, managers, officers, employees, agents, contractors, and affiliates from claims, damages, losses, liabilities, penalties, expenses, and reasonable attorneys' fees arising out of or relating to:
This provision applies only to the extent enforceable under applicable law.
To the fullest extent permitted by applicable law, Naples Prestige Rentals shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from the rental or use of a vehicle, except to the extent such limitation is prohibited by law.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited.
The Company may terminate the rental when permitted by the Rental Agreement or applicable law, including in response to material breach, prohibited use, nonpayment, false information, unauthorized drivers, tampering with security equipment, or circumstances creating a substantial risk to the vehicle or public safety.
Upon termination, the renter must immediately follow the Company's instructions concerning return of the vehicle.
The renter remains responsible for amounts properly owed under the Rental Agreement following termination.
The renter authorizes Naples Prestige Rentals to charge the payment method provided for all amounts properly due under the Rental Agreement, including rental charges, approved extensions, late-return fees, damage charges, cleaning charges, tolls, tickets, penalties, recovery expenses, and other authorized charges.
A security deposit does not prevent the Company from charging additional amounts properly owed.
The parties agree to attempt in good faith to resolve disputes informally before initiating litigation.
The vehicle-specific Rental Agreement may contain additional provisions concerning binding arbitration, waiver of jury trial, class-action waiver, venue, governing law, and recovery of attorneys' fees and costs, subject to applicable law.
Unless otherwise required by applicable law, this Agreement shall be governed by the laws of the State of Florida.
If any provision of these Terms is determined to be invalid or unenforceable, that provision shall be modified or severed to the minimum extent necessary, and the remaining provisions shall remain effective to the fullest extent permitted by law.
These Terms, the applicable Vehicle Rental Agreement, Vehicle Condition Report, payment authorization, insurance documentation, and other documents expressly incorporated into the rental constitute the entire agreement concerning the applicable rental.
No oral statement or promise shall modify the Agreement unless confirmed in writing by an authorized representative of Naples Prestige Rentals.
By signing the Rental Agreement, the renter acknowledges and agrees that: